Returns

Each item is printed to order, and as a small business, we are mindful of the potential waste caused by un-resellable returns. We kindly ask that customers consider this when placing their order. In the event that the item needs to be returned, please read the following:

How long do I have to return an item?

You have 14 days to return an item from the date you received it.

To be eligible for a return

Your item must be unused and in the same condition that you received it. Your item must be in the original packaging with receipt or proof of purchase. Please note that returns will need to be sent to the following address: 21 Richs Road, Cardiff, CF14 4AA, United Kingdom

What happens if an order is damaged in the post?

If an item is damaged in the post, send a photo to info@inthemusicuk.com with an order number and pictures of the damaged item. We will ask you to return the damaged item so that we can inspect it and send a replacement free of charge.

What happens if an order is lost in the post?
If an item is lost in the post, first allow sufficient time (usually 28 days) for the item to arrive.

All shipping time are estimated. We have no control over the performance of third party couriers. We do not guarantee delivery times.